- Lead tenancy operations for 2,500 homes with heart, rigour, and innovation
- Champion tenant voice and whānau wellbeing
- Seeking strong regulatory operations experience in housing or social services
A unique opportunity to pair operational excellence with deep community connection.
Mō mātou | About Us
Tāmaki Housing is a Community Housing Provider that looks after public housing in Tāmaki (Glen Innes, Panmure and Point England) supporting over 2500 tenant whānau. We work closely with our tenants to support them to thrive in their home and community. We are part of the Tāmaki Regeneration Company, which is transforming one of New Zealand’s most diverse communities through a regeneration programme that will deliver 10,500 homes, vibrant town centres, better transport, more jobs, and stronger community connections.
Our goal is to enable the people of Tāmaki to reach their aspirations, today and for generations to come.
He angitūtanga | The Opportunity
We are looking for a Director – Tenancy Operations who can walk in the world of our tenants while leading large teams with clarity and confidence. Reporting to the General Manager Housing, you’ll oversee tenancy and rehousing operations across our property portfolio, providing whānau-centred service delivery within a highly regulated sector.
This role is for a leader who is accessible, innovative, and not afraid to roll up their sleeves. You’ll balance technical rigour with people-centred practice, ensuring tenancy operations achieve exemplary performance while embedding tenant voice at every level. You’ll also provide senior leadership coverage, strengthening resilience across the housing portfolio and supporting the GM Housing.
Ngā tino pūkenga me ngā wheako | What You Will Bring
As part of the Tāmaki Regeneration Company you will be committed to our communities, our vision and our way of working. Authentic, warm, and exceptionally pragmatic, you are known for getting things done, at pace and at scale. In particular we are seeking:
- Proven senior operational leadership, ideally in housing or social services
- Strong track record leading managers and frontline teams in a high-volume, fast paced environment.
- Demonstrated ability to embed whānau voice and lived experience into service design
- Cultural competence in engaging Māori, Pasifika and diverse communities
- A pragmatic, problem-solving, hands-on leadership style, along with the resilience our sector requires.
- A commitment to social equity, inclusion, and our kaupapa of manaakitanga and whanaungatanga
Why Tāmaki Regeneration Company?
Our people say one of the best things about working at TRC is being part of something bigger than themselves. We are a values-driven organisation where diversity is celebrated, innovation is encouraged, and passion is shared. Our values guide us every day:
- Ka Poipoi – We nurture each other
- Ka Honohono – We come together
- Ka Waihanga tahi – We reflect, learn and create together
Here, you’ll join a team shaping one of New Zealand’s most significant regeneration projects, where your leadership will directly improve outcomes for thousands of whānau.
Me pēhea te tuku tono | How to apply
This role is based in Auckland. Applicants must be legally entitled to work in Aotearoa New Zealand.
For a copy of the information pack, please email Mel Keane at info@amytea.co.nz
To apply, please send your CV and cover letter to apply@amytea.co.nz